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arbitraryacct
on April 7, 2020
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A new weapon in arbitration: sheer volume
The $1500 doesn't go to the customers, it goes to the courts. It's effectively a fine that a customer can arbitrarily impose on a company.
Nextgrid
on April 7, 2020
[–]
But the customer has to pay it back if the lose the lawsuit, correct? If so then it’s absolutely fair.
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