I feel a little bit sorry for the Zoom devs. All of a sudden there are a _lot_ of eyes on Zoom. Every design decision and mistake are under a big microscope, while also presumably having to deal with some major scaling.
It's a ~2k person company with a market cap of $34B. So the valuation is $17M per employee.
I don't feel sorry for them.
Also: this crisis is giving them vast amounts of marketing for free.
I'm based in Sweden. I was just vaguely aware of Zoom until a few days ago - now I suddenly hear of them all of the time from Late Night hosts on Youtube.
The developers are still people. Doesn't matter the size of the company, it's still a bunch of individuals who are likely suddenly dealing with a lot of stress and pressure that could never have been predicted, or have opportunity to scale up their engineering to meet.
I'm sure there are plenty of people who would be delighted to be in that situation. At the end of the day Zoom is looking to stay a run-away success - assuming eng is being compensated appropriately it's really one of the best problems one could have in a job.
I'd argue that if you're writing malicious privilege trampolines for operating systems, you could have very well predicted this would pop up and you get stressed out for it.