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December 2019: 10M daily participants. March 2020: 200M daily participants. A sustained 20x spike in usage. And it’s still working! I think that’s amazing.

Think through this situation — 90,000 schools suddenly using Zoom, children doing their classes. What is most important: option 1) it just works option 2) it’s 100% secure

Imagine you were a member of Zoom's team, would you not be justified in feeling proud right now?




> Imagine you were a member of Zoom's team, would you not be justified in feeling proud right now?

It has nothing to do with scaling. The problem is the numerous anti-privacy and anti-safety measures that they actively partook in. Those were no "features missed out" due to rapid development. Those were anti-user features purposefully developed in. This is what people are complaining about; and this is what the zoom manifesto is shamefully trying to brush off as if they were related to rapid development or to rapid scaling. If I was a member of the zoom team (who hadn't actively participated in these features), I would be extremely ashamed of my company for spoiling our success with these damaging practices.


I have to believe the aim of these features was to make it easier for Zoom to be installed and to "just work." I'm inclined to give them the benefit of a doubt right now.




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