It helped us a lot by putting in a simple low bar for professional communication and conflict resolution, and as a training mechanism. Startups get wild in unpredictable diff ways, so need to have something.
In practice, older team members did not need it as much to begin with, so they quickly got it. Mid/younger benifited more -- less experience in channeling passion and handling problems?
Main issue IME can function as a smothering mechanism that lets things fester. Even if a discussion remains cordial and makes progress, that does not mean the conflict gets resolved. Ex: folks can just stop talking. So useful but incomplete, and the article title overclaims.
In practice, older team members did not need it as much to begin with, so they quickly got it. Mid/younger benifited more -- less experience in channeling passion and handling problems?
Main issue IME can function as a smothering mechanism that lets things fester. Even if a discussion remains cordial and makes progress, that does not mean the conflict gets resolved. Ex: folks can just stop talking. So useful but incomplete, and the article title overclaims.