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i guess how I take things personally vs how an org takes it, but I don't think it would be productive to berate someone for mistakes made while they're trying to fix/respond to it. At that point what's done is done and all that matters is handling it.

It'd just add to the cognitive load and noise.

But you're right, people also forget to come back and be like "let's talk" - at the same time - given how relatively embarrassing this is for a government (and how economy-critical it is) I'm definite this conversation will be had.




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