> In some cases the criticality is relevant to the business decisions, in others it may not be. It probably usually will be. The app shouldn't crash, because even if it only happens to 1% of people, they're the ones writing reviews on the app store.
> So the criticality is a big red "Hey! This should probably be high-priority!"-flag, but it's not the only piece of information the PM is going to use.
The point is that PM may be inundated with lots of bugs and new features and other stories that all need prioritization before the next release. If they had a perfect understanding of all of them, they wouldn't need any metadata at all (not even "bug" vs "feature" -- just read the long-form description!), but metadata helps people make decisions.
High-severity bugs should generally be prioritized higher, except in cases where PMs have gained a deep understanding of the situation and realize it's not business-critical, and override that.
At the point that they set the priority, the criticality is no longer important, just as the "bug" vs "feature" tag is no longer that important once it's been prioritized and assigned.
> In some cases the criticality is relevant to the business decisions, in others it may not be. It probably usually will be. The app shouldn't crash, because even if it only happens to 1% of people, they're the ones writing reviews on the app store.
> So the criticality is a big red "Hey! This should probably be high-priority!"-flag, but it's not the only piece of information the PM is going to use.
The point is that PM may be inundated with lots of bugs and new features and other stories that all need prioritization before the next release. If they had a perfect understanding of all of them, they wouldn't need any metadata at all (not even "bug" vs "feature" -- just read the long-form description!), but metadata helps people make decisions.
High-severity bugs should generally be prioritized higher, except in cases where PMs have gained a deep understanding of the situation and realize it's not business-critical, and override that.
At the point that they set the priority, the criticality is no longer important, just as the "bug" vs "feature" tag is no longer that important once it's been prioritized and assigned.