Make your product so good that it doesn’t need any annoying walkthroughs, tips o... | Hacker News

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aytekin on Jan 30, 2020 | parent | context | favorite | on: State of SaaS Product Onboarding

Make your product so good that it doesn’t need any annoying walkthroughs, tips or checklists.

How? User testing, full story, user interviews, detailed product metrics, continuous improvements and giving your designers a lot of power.

jedberg on Jan 30, 2020 | [–]

That's a nice goal, but not realistic, especially for a lot of B2B products. They're just too complicated to understand all the functionality right off the bat.

Sometimes I really appreciate a good walkthrough.

veeralpatel979 on Jan 30, 2020 | [–]

How would this work for something like Photoshop? Or is that an edge case?

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