Everyone ever using a POC application in a store - the DOS/Windows kind, from before the current generation browser-based nonsense?
If you saw them, you probably noted they were fully keyboard-operated, had a lot of functionality accessible under function keys, and enabled the clerks to accomplish a lot of tasks without actually looking at the screen(!). You can't beat something like a muscle-remembered "F2, enter, enter, <type name>, tab, enter, enter" with a dropdown menu. I've seen cashiers do the former faster than it'd take to select a single option from a menu.
The only way I can imagine Tog's assertion to make sense is if we're comparing a mouse menu vs. looking up a shortcut on a physical, printed cheat sheet (which is essentially a menu-equivalent), for an operation that you're using for the first time in your life. None of that resembles actual use of real software.
If you saw them, you probably noted they were fully keyboard-operated, had a lot of functionality accessible under function keys, and enabled the clerks to accomplish a lot of tasks without actually looking at the screen(!). You can't beat something like a muscle-remembered "F2, enter, enter, <type name>, tab, enter, enter" with a dropdown menu. I've seen cashiers do the former faster than it'd take to select a single option from a menu.
The only way I can imagine Tog's assertion to make sense is if we're comparing a mouse menu vs. looking up a shortcut on a physical, printed cheat sheet (which is essentially a menu-equivalent), for an operation that you're using for the first time in your life. None of that resembles actual use of real software.