The second question could be coming from someone that simply doesn't have enough context to lead off with that information.
Like maybe they don't realize there are different ways of interacting with servers. I wouldn't expend a great deal of effort helping someone asking a question like that, but I hope I wouldn't make a bunch of a priori assumptions about why they were asking that question instead of another one.
The second question simply fails to describe what actions the user is taking. In this case, it's not a matter of not knowing about methods of interacting with servers. It's a matter of leaving out steps, such as typing `ssh`, due to lack of their effort.
If I asked a question about something I have no idea about, such as training a sheepdog, I'd still be able to put forth effort into describing the steps I take to someone, so they know what I tried to do. The question "The dog isn't learning this command!" isn't bad because of my lack of sheepdog knowledge, it's bad because it omits tons of important information about my situation. Therefore it's a lazy question.
Like maybe they don't realize there are different ways of interacting with servers. I wouldn't expend a great deal of effort helping someone asking a question like that, but I hope I wouldn't make a bunch of a priori assumptions about why they were asking that question instead of another one.