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Yeah, this is so important to understand. The fundamentals of creating safe systems revolve around putting in place good procedures and systems, not just by 'being better'. A great example is one of the ways that surgery was made safer was simply by introducing check-list to ensure all pre-surgery checks were done. Surgeons didn't get smarter or more diligent, they simply had to check off all the basic things before a surgery and that forced them into a situation where they couldn't miss obvious things. Just introducing that basic checklist according to studies reduced in-hospital mortality for surgeries by close to 50%.[1]

[1]:https://www.who.int/patientsafety/safesurgery/faq_introducti...




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