If you read comments on reddit and hackernews, a lot of people seem dead set on avoiding social contact when possible. The service solves that problem somewhat. You don't have to leave home or work to get treated, so in a way, this might encourage people to take care of themselves more.
And, with the antibiotic-resistent bacteria, go to an hospital includes some probability of catching a live-threatening secondary infection. This can be dangerous for fragile people and elders. If the nature of their illness allow them to be treated at distance in their home that could make a difference. Can't be done for all cases and sceneries of course.
