I, unfortunately, am forced to do business with Wells Fargo. I recently purchased a house using a different lender and they sold my mortgage to Wells Fargo. Nothing I can do about it. I now have to have a Wells Fargo account to pay my mortgage and am just dreading the day when they start adding features to it that I didn't sign up for. About a month after learning they'd be taking over our mortgage, they got slapped on the wrist for some sort of mortgage-related fraud. It's really infuriating. At some point I may refinance just to get it moved to a different bank, but it wouldn't make financial sense to do it just yet.