Also worked in ops my whole life and can definitely understand that stress when downtime hits and people are counting on you. Minutes begin to feel like hours.

Seeing more of these large companies (Google, Facebook, Cloudflare) have significant outages has helped my confidence a ton. We are all human and make mistakes and can’t always figure out the fix immediately.

I’m just glad that as far as I know, none of the outages I was responsible for we’re life and death situations. That is stress I don’t want.