Having them documented in dump scripts is no different than having them documented as a guide in your knowledge base
It’s very different, in at least two ways:
- If your checklist is on a wiki, people may stop referring to the checklist once they’re familiar with the process. That’s bad if there are important changes. But if the process is “run this script and do what it says”, I think people are much more likely to keep doing that.
- When you start automating steps, people using the checklist pick up that automation for free. With a checklist on a wiki, any new automation means the user has to do something differently (eg maybe step 10 is “run this script” instead of “log on to the dev console and disable write access”)
It’s very different, in at least two ways:
- If your checklist is on a wiki, people may stop referring to the checklist once they’re familiar with the process. That’s bad if there are important changes. But if the process is “run this script and do what it says”, I think people are much more likely to keep doing that.
- When you start automating steps, people using the checklist pick up that automation for free. With a checklist on a wiki, any new automation means the user has to do something differently (eg maybe step 10 is “run this script” instead of “log on to the dev console and disable write access”)