Boeing seem to be pushing part of the blame to the pilot's -"Pilot error" - but this isn't due to 'lack of training' but the fact there was NO training and MCAS was not included in the manuals [1][2].
> Jon Weaks, president of the Southwest Airlines Pilots Association, said Monday the airline and the pilots “were kept in the dark.”
“We do not like the fact that a new system was put on the aircraft and wasn’t disclosed to anyone or put in the manuals,” he said in an interview. What’s more, he noted, Boeing and the Federal Aviation Administration have now warned “that the system may not be performing as it should.”
> "Since it operates in situations where the aircraft is under relatively high g load and near stall, a pilot should never see the operation of MCAS. As such, Boeing did not include an MCAS description in its FCOM. The explainer continues: "In this case, MCAS will trim nose as designed to assist the pilot during recover, likely going unnoticed by the pilot."
There is another explanation, according to a Tuesday report in The Wall Street Journal: "One high-ranking Boeing official said the company had decided against disclosing more details to cockpit crews due to concerns about inundating average pilots with too much information - and significantly more technical data - than they needed or could digest."
[1] https://www.seattletimes.com/business/boeing-aerospace/u-s-p...
> Jon Weaks, president of the Southwest Airlines Pilots Association, said Monday the airline and the pilots “were kept in the dark.”
“We do not like the fact that a new system was put on the aircraft and wasn’t disclosed to anyone or put in the manuals,” he said in an interview. What’s more, he noted, Boeing and the Federal Aviation Administration have now warned “that the system may not be performing as it should.”
[2] https://theaircurrent.com/aviation-safety/what-is-the-boeing...
> "Since it operates in situations where the aircraft is under relatively high g load and near stall, a pilot should never see the operation of MCAS. As such, Boeing did not include an MCAS description in its FCOM. The explainer continues: "In this case, MCAS will trim nose as designed to assist the pilot during recover, likely going unnoticed by the pilot."
There is another explanation, according to a Tuesday report in The Wall Street Journal: "One high-ranking Boeing official said the company had decided against disclosing more details to cockpit crews due to concerns about inundating average pilots with too much information - and significantly more technical data - than they needed or could digest."