What do users really need from a platform beyond basic social features and the ability to, you know, launch the game?
I've used Steam chat and voice comms all of about 3 times. Discord is better.
Profile pages and achievements? Couldn't care less.
Streaming? There's Twitch for that.
What I really care about from a platform are the games that are available for it. Valve waved the white flag on that a while ago when they abandoned first party game development.
Given that we're talking about a store, a shopping cart is generally a good feature. Wish lists / favorites are a useful QoL feature as well. There's a bunch of things like that where it's hard to believe the Epic games store is being pushed so hard without them.
I've used Steam chat and voice comms all of about 3 times. Discord is better.
Profile pages and achievements? Couldn't care less.
Streaming? There's Twitch for that.
What I really care about from a platform are the games that are available for it. Valve waved the white flag on that a while ago when they abandoned first party game development.