If technical people spent a significant part of their time on how to bring a message instead of the content of the message, they would hardly be technical people. You need smart minds to be doing what they are good at.
You are presenting a dichotomy, that technical people can be smart or empathic but not both. Citation, please? I am keenly interested in learning why smart minds cannot be good at "what they are good at" if they take the time to improve their empathy and communication skills.
You are presenting a dichotomy, that technical people can be smart or empathic but not both. Citation, please? I am keenly interested in learning why smart minds cannot be good at "what they are good at" if they take the time to improve their empathy and communication skills.