Hmmm... I may have been better off with "and" instead of "but" here, because I was agreeing with the parent comment and adding my own encouragement. scruple took no clear stance in the original comment on whether empathy is learnable or not. I believe it is.

I didn't intend to imply that it can't be learned, I also think that it can be. My argument is with folks who think that things like NVC are a process they can apply by following a series of steps.