I think you're sending this same message, but just to rephrase it - 24/7 coverag...

jka on Feb 22, 2019 | parent | context | favorite | on: Yelp Fired Manager After He Didn't Take Calls, Che...

I think you're sending this same message, but just to rephrase it - 24/7 coverage is important to the business due to the continuous traffic they receive, but 24/7 coverage has to be provided by multiple people and/or teams; it shouldn't and can't be an individual responsibility.

mikeash on Feb 22, 2019 [–]

That is indeed what I was implying, but it’s good to state it explicitly.