or... nobody wants to pay to clean up the mess. i know people who will do it. I will do it, but I can't clean it up, and delivery loads of shiny new features, and do it all while trying to justify every 30 minute block of time and asking if xyz is 'really' necessary. oh, and you also need to be able to answer some real questions about your own business process, because often your existing practices are just 3000 lines of crap in a function file. when you say "it's broken" and I ask "what's the correct behaviour?" and you don't answer... it'll never get 'fixed'.