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Read and understand the output before asking for help. I know this sounds ridiculous or even condescending, but anyone who has worked in this field long enough knows what I mean.



I include an intranet URL in many error messages at my company, users ignore them and still ask.


That's a great idea (of course, you can't let it rot).


Yeah, output often includes a solution, yet people often just copy-paste it somewhere (or directly to you) and ask what to do.




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