Right, they're just going to filter that stuff out as noise. If not today very soon. Unless actual means are taken to address the issues and the nature of the complaints changes/abates. Sorta like having overly verbose log messages replete with far too many warnings no one addresses, it becomes less useful as a tool.

”It’s highly, highly therapeutic. It makes you feel like you can make a difference.”

And that's the business model for something like this in a nutshell.