I'm sure lots of people have stories like ours, one way or another. Things break. Not everything is perfect, but sometimes it is. How often are macs really failing? We hear stories because Apple is hated and you-tubers love getting scenarios where they can make an attack apple video. But without actual numbers we have no idea if this is a trend or not. Consumer Reports regularly ranks Apple as having the best failure rates.
For a long time smart car buyers never bought redesigned vehicles. Why? Their reliability is unknown. As device gains in hardware continue to diminish, perhaps it'd be wise for us to take this stance with electronics - and wait a few years.
> I still prefer Macs for working because of macOS, but I don't know what I will do when my current laptop dies.
Sadly it's not much better on the other side. Premium window machines still can't get basic things like the touchpad right. Windows 10 is pretty bad. I'd gladly get another machine - but nothing offers what I like about my Macs. The linux people aren't worth bothering with. Most people don't want to deal with the limits - and there aren't a lot of manufacturers.
My biggest gripe is not that things fail (that's completely expected) but how Apple reacts to that.
For example my 2007 MBP suffered from Nvidiagate. The GPU died during its third year, many months after the warranty had ended. Apple fixed it, no questions asked.
The 2011 Radeongate affair was ridiculous. There were thousands and thousands of users complaining online. It took Apple 2 years from the first machines failing to start a repair program AFTER a couple of class action lawsuits. It was a massive fuckup.
I haven't bought any of the redesigned MBPs with the butterfly keyboard, but again it took a couple of years to get a repair program after a couple of class action lawsuits. Also, in the US Apple is all fine and dandy, but in Mexico I've personally witnessed cases of Apple refusing to repair the keyboard because apparently they couldn't reproduce the issue.
> But without actual numbers we have no idea if this is a trend or not
Yeah, Apple is as opaque as things can be. Even more now than they will not even share the number of units sold in future reports.
For a long time smart car buyers never bought redesigned vehicles. Why? Their reliability is unknown. As device gains in hardware continue to diminish, perhaps it'd be wise for us to take this stance with electronics - and wait a few years.
> I still prefer Macs for working because of macOS, but I don't know what I will do when my current laptop dies.
Sadly it's not much better on the other side. Premium window machines still can't get basic things like the touchpad right. Windows 10 is pretty bad. I'd gladly get another machine - but nothing offers what I like about my Macs. The linux people aren't worth bothering with. Most people don't want to deal with the limits - and there aren't a lot of manufacturers.