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I still feel like it was a bait-and-switch to me, after having written an integration for one of our apps that was supposed to go live TODAY, only to find out that we had to reevaluate all the billing solutions... again. Good lesson for companies that buy these solutions - make sure your agreement does not let the vendor change their price on you whenever they want with no notice, especially when you are integrated like this. Having one more comment saying that we didn't like the pricing change probably won't change anything - but it sucked to get ready for a go-live today and then have to put on the breaks. I spent my weekend finishing up the integration and Monday find out that that time was spent integrating with a company that has basically no regard for the smaller users. This $39/month plan doesn't restore our faith in you - we're more likely to build something home-grown at this point just so nobody can do that to us in the future. After all, you make us buy authorize.net, then customer information manager... so we could build basically the same thing integrating to authorize.net's ARB (automated recurring billing) system for $10/month. I still am not getting my weekend back, or the stress from getting burned by you guys today.



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