You wouldn't be surprised if you saw the amount of people that said "hey can you remove my 2FA? I kept my codes on my phone and it broke".
It's a real UX issue, the average person just can't back up their TOTP codes at all. Hell, I have a Yubikey as a backup and enroll the TOTP code to both places, and to the Yubikey as U2F.
It's a real UX issue, the average person just can't back up their TOTP codes at all. Hell, I have a Yubikey as a backup and enroll the TOTP code to both places, and to the Yubikey as U2F.