That's not the lession. We do pay Google enough to make billions of profits every quarter by granting them access to our data.
Google's terms of service give us no guarantees at all, but neither do other consumer or small business oriented cloud services that charge real money.
I seem to be one of the few people who actually read the terms of service before starting to seriously depend on a provider.
Usually, you don't have any rights at all. Most services can kick out paying customers without notice, without explanation and without recourse.
If you want real contractual guarantees (SLAs with penalties) you need to go all the way to enterprise services and they are extremely expensive.
In my view, the pragmatic lession if you're not an enterprise customer is to choose profitable mid-size providers that are not too cheap and combine a few of them or combine with on-premises infrastructure (that is your PC :) to avoid any single point of failure.
Google's terms of service give us no guarantees at all, but neither do other consumer or small business oriented cloud services that charge real money.
I seem to be one of the few people who actually read the terms of service before starting to seriously depend on a provider.
Usually, you don't have any rights at all. Most services can kick out paying customers without notice, without explanation and without recourse.
If you want real contractual guarantees (SLAs with penalties) you need to go all the way to enterprise services and they are extremely expensive.
In my view, the pragmatic lession if you're not an enterprise customer is to choose profitable mid-size providers that are not too cheap and combine a few of them or combine with on-premises infrastructure (that is your PC :) to avoid any single point of failure.