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Windows XP and the importance of listening to customers (ericsink.com)
16 points by raganwald on April 28, 2008 | hide | past | favorite | 2 comments



"I object to Microsoft's plan, not because Vista is so awful, but rather, because ignoring customers is so wrong."


The thing I love about Dells plan to keep XP with Vista Ultimate and Business is that now, literally, the most popular killer feature in Ultimate and Business will be the ability to downgrade to XP.

Vista is New Coke. Of course all the XP sales from Ultimate and Business will count as Vista sales, so they can save face and dupe others into buying the lame versions you would have to upgrade to downgrade to XP.




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