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Good advice, I picked up some good phraseology for parts of it from the military:

Your "1 up" and "2 up" (i.e your manager, and their manager) - what is your manager working towards, what is the context in which they are operating. Understanding that can play a large part in helping to exercise the good judgement, especially things to potentially flag up early.

Appreciate they're context switching more frequently, launching straight into a complex issue you haven't discussed for a few days is going to cause a massive page fault. Give their brain a chance to get into gear, a quick refresher or catchup can help. Quick being 60 seconds.




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