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> Microsoft has refocused the online calling service on the corporate market

It's also patently incorrect. Skype for Business (formerly Lync) is a completely different product and protocol than Skype - it is one of the few implementations of SIMPLE[1] (plus proprietary extensions), where Skype proper is completely proprietary.

> This is absolutely not the bulk of the problem

Agreed, I'm not sure if it is because SIMPLE (which is anything but) was used or because it is coded poorly, but Skype for Business is unusable. Teams supposedly uses the same infrastructure, which is why we still use G2M for conference calls.

[1]: https://tools.ietf.org/html/rfc6914



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