I worked on data systems that fed weather data into Watson.
IBM's technology, and IBM's marketing are very different beasts. The marketing is somewhat trivial, but the reality of ML and the Watson data systems is incredible. They are pumping a huge amount of data into it and they have data scientists doing incredible things with the data already. It is the largest growing segment of the company (and maybe the only growing segment of the company.)
The marketing of AI, and the realities of ML are always going to be disconnected. Sure, you will likely just get an email that says routine maintenance has been ordered on your elevator, not a box in the corner that tells you in a sexy, clear, non-robotic voice. As for Bob Dylan's songs... Christ. AI winter isn't coming unless the term AI gets squashed and people start calling it ML. This article is pretty FUD.
The problem is that all of this AI and ML is being used to target Ads better. You don't need AI and ML to do this, it is a solution looking for a problem.
Your example about routine elevator maintenance does't need AI at all. Whoever logs the elevator maintenance can just press a button to send a notification message. Hell, it can be wired up such that when you submit a notification notice, it automatically sends an email. They probably have condo management software that does this already.
The idea of the elevator maintenance from the IBM commercial is that it can use ML to detect that there will be downtime that could be solved by preemptively calling for some maintenance. I guess "routine" was a bad word choice.
Speaking for OP - I think the idea was that ML would determine that your elevator was in need of maintenance and place the order without human intervention.
Exactly. We already know when the elevator needs to be maintained. If it isn't being maintained, it's not because people don't know, it's because they are intentionally NOT doing the maintenance, maybe because it costs $120/hr minimum 6 hours.
IBM's technology, and IBM's marketing are very different beasts. The marketing is somewhat trivial, but the reality of ML and the Watson data systems is incredible. They are pumping a huge amount of data into it and they have data scientists doing incredible things with the data already. It is the largest growing segment of the company (and maybe the only growing segment of the company.)
The marketing of AI, and the realities of ML are always going to be disconnected. Sure, you will likely just get an email that says routine maintenance has been ordered on your elevator, not a box in the corner that tells you in a sexy, clear, non-robotic voice. As for Bob Dylan's songs... Christ. AI winter isn't coming unless the term AI gets squashed and people start calling it ML. This article is pretty FUD.