That whole distinction between "IT" and "the business" makes me nuts. No one refers to marketing, sales, finance, production, etc., a thing separate from "the business" yet IT is just as fundamental to many businesses as any other function. Hearing IT people do it is worse.
:-) I will be sure to be more specific. Actually, I think it is the other way round. All other business units marketing, finance, communication are fairly well understood by everyone. When it comes to IT they don't understand why the DBA seems to earn a big salary but he cannot help fix the MS Word issue. Afterall it is IT. Therein lies the problem.
