Thanks for taking time to write such comprehensive feedback!
1. We were unable to replicate this, but there's the possibility for a compatibility issue. Thanks for noticing.
2. You're right; it can be improved. Noted.
3. I think improving the copy on that page will go a long way in solving the confusion. Currently, it is required for creators to choose a payout method to make the page public. We are using Stripe Connect to facilitate instant payments for creators who select Stripe.
So let's say a user did not choose a payout method and started receiving coffees. After receiving a coffee or two, he wanted to use Stripe connect. In this case, we will have to manually pay out his donations thus far before connecting his account to Stripe (and what if it's less than the Paypal minimum threshold of $10?).
For a platform that's trying to keep things simple and straightforward, that'd be a whole lot of complications and manual work :) However, I understand that this is not reason enough to ignore a critical UX concern. We'll try our best to come up with something that's efficient and straightforward.
1. We were unable to replicate this, but there's the possibility for a compatibility issue. Thanks for noticing.
2. You're right; it can be improved. Noted.
3. I think improving the copy on that page will go a long way in solving the confusion. Currently, it is required for creators to choose a payout method to make the page public. We are using Stripe Connect to facilitate instant payments for creators who select Stripe.
So let's say a user did not choose a payout method and started receiving coffees. After receiving a coffee or two, he wanted to use Stripe connect. In this case, we will have to manually pay out his donations thus far before connecting his account to Stripe (and what if it's less than the Paypal minimum threshold of $10?).
For a platform that's trying to keep things simple and straightforward, that'd be a whole lot of complications and manual work :) However, I understand that this is not reason enough to ignore a critical UX concern. We'll try our best to come up with something that's efficient and straightforward.
Cheers!