This. When companies start looking at features and changes through the lenses of a metric, everything follows that metric. I'm sure that drives more engagement, therefore it's enforced on everybody.
Unfortunately they're not measuring abandonment or annoyance. Metrics like these are the short-term gain investors of today tech, always looking into the today and ruining the tomorrow.
Unfortunately they're not measuring abandonment or annoyance. Metrics like these are the short-term gain investors of today tech, always looking into the today and ruining the tomorrow.