I have no social anxiety or fear of public speaking or anything of the sort (I studied theatre for years and now I do improv in my free time). I have no problems at work; I like to think I have no problems socially.
Yet I also hate telephones for all of the reasons that the author listed. Part of a past job involved helping customers over the phone. Calls are interruptive, unreliable, and inefficient. Repeating names, addresses, numbers, or relying on customers to accurately describe something. There is no real authentication.
Maybe it's a good medium for people who have trouble writing/typing effectively.
My friends do not use the telephone either. We agree where/when via text or email.
Yet I also hate telephones for all of the reasons that the author listed. Part of a past job involved helping customers over the phone. Calls are interruptive, unreliable, and inefficient. Repeating names, addresses, numbers, or relying on customers to accurately describe something. There is no real authentication.
Maybe it's a good medium for people who have trouble writing/typing effectively.
My friends do not use the telephone either. We agree where/when via text or email.