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marcosdumay on Oct 8, 2017 | parent | context | favorite | on: 'Our minds can be hijacked': tech insiders who fea...

Success is defined as engagement because it leads to more ad revenue. If those applications had different business models, they would have different success definitions.

KirinDave on Oct 8, 2017 [–]

Lots of companies use engagement metrics as stronger signals than nps even if they're not showing ads.

That was the guidance KP gave Level, for sure.

It took us a long time to realize that was wrong. Too long.

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