I'll echo many of the problems listed in this discussion with the Amazon Logistics service.
Here in DFW, there's 5 main delivery vehicles for Amazon packages: USPS, UPS, Fedex, AMZL US, and LSO (Lonestar Overnight, for some overnight/same day delivery).
USPS is...USPS. Never really had a great interaction with them. Our local substation is godawful. Never attempts to deliver large packages (currently in an apartment with parcel lockers). I've found them holding onto boxes of mail with no real warning.
UPS used be really good; the same driver would deliver to my apartment that also delivered/took pickups from my work 3mi away. But lately that's changed and UPS can be somewhat hit or miss, usually erring more on the side of hit. Fedex used to be really terrible but they've stepped their game up significantly and hit far more than miss.
Amazon Logistics? Hah. I'd say maybe a 30% hit rate if that. Many times packages simply go past their delivery date and I have to spend time with Amazon on the phone getting it resent with same/next day delivery with a reputable carrier. Most of the time they just drop and run, never knock on the door or anything (my wife is home much of the time and I have to tell her that something's been delivered because neither she or the dog know that there's someone at the door).
LSO is great. Never had a problem with them. They hustle their asses off and frequently deliver early and without an issue. As are a few of the other contracted couriers I've seen used.
Here in DFW, there's 5 main delivery vehicles for Amazon packages: USPS, UPS, Fedex, AMZL US, and LSO (Lonestar Overnight, for some overnight/same day delivery).
USPS is...USPS. Never really had a great interaction with them. Our local substation is godawful. Never attempts to deliver large packages (currently in an apartment with parcel lockers). I've found them holding onto boxes of mail with no real warning.
UPS used be really good; the same driver would deliver to my apartment that also delivered/took pickups from my work 3mi away. But lately that's changed and UPS can be somewhat hit or miss, usually erring more on the side of hit. Fedex used to be really terrible but they've stepped their game up significantly and hit far more than miss.
Amazon Logistics? Hah. I'd say maybe a 30% hit rate if that. Many times packages simply go past their delivery date and I have to spend time with Amazon on the phone getting it resent with same/next day delivery with a reputable carrier. Most of the time they just drop and run, never knock on the door or anything (my wife is home much of the time and I have to tell her that something's been delivered because neither she or the dog know that there's someone at the door).
LSO is great. Never had a problem with them. They hustle their asses off and frequently deliver early and without an issue. As are a few of the other contracted couriers I've seen used.