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I'm Getting Pretty Tired of Startup Advice that Doesn't Include Any Mention of SEO (seomoz.org)
59 points by utnick on April 1, 2008 | hide | past | favorite | 34 comments



Here's what I put on the post-- thought I'd repeat it here for those who don't want to wade thru all of the people bashing Matt Maroon. :-)

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Hehe. The obvious solution for this is to, uh, submit articles to News.YC.

FWIW, a good percentage of my posts (which often appear on YC News) have to do with SEO ( http://www.tonywright.com/category/seo/ ).

(Disclosure: I am a YC08 Founder)

I think it's a "devil you know" issue, to some degree-- I actually offered to help some other YC founders with their SEO plans and didn't get a lot of uptake- people prefer to tackle the problems they understand.

Another issue (and this might be controversial) is that maybe SEO doesn't matter a damn bit for most early stage startups... At least in the very early stages (which is what most people tend to write about).

I always look at startups as a bucket with holes in it. You can focus on increasing the flow of water into the bucket (SEO, viral, PR, marketing) or you can work on patching the holes in the bucket (adding value, improving product/market fit, improving the "lower" part of your funnel). With time being the most scarce resource in a startup, any time you spend improving "flow" takes away from "patching the bucket".

If you've got a great "bucket" (a product people freakin' LOVE and love to talk about), all of the "flow" tasks get a lot easier. If you've got a mediocre"bucket" with lots of holes, great "flow" isn't going to help make patching the bucket easier.

So (as a guy who has built and sold 2 businesses and the third is looking pretty darn good), I'd recommend ignoring a concerted SEO effort in favor of making your product better (if you have to make a choice). Ideally, you're funded and you don't HAVE to make a choice (but most startups do).


I always thought that "SEO" was some basic good practices wrapped in a bunch of snake oil. At the last place I worked at a full time job, we had an "SEO expert" come in, and the boss and I concluded that 1) he was basically full of it, and that 2) the boss had a good handle on what needed doing to make various things visible. Just one anecdote, but there seem to be a lot of dubious people touting their "SEO" credentials.


Yes basically the really important point is to avoid to develop an anti-crawler site, but this is a side effect of site with good pages semantic, structure and so on. So simply the SEO problem can be optimized away.


"SEO experts" are a lot like "real estate experts".

If their advice was so good, what are they doing here? They'd be way ahead if they were just out there implementing their own advice.


I disagree. Some of those people may be experts at SEO but not have the first clue about how to make a good web app. The best they may be able to do is write a blog and apply SEO techniques to it to get it to the top.

On that note, If I was ever to pay someone for SEO, I'd probably Google the term and pick one of the first consulting companies that comes up.


Yes it is just one anecdote. Probably not enough evidence to condem the whole area of SEO. Now if you had 2 anecdotes that would be a laydown.


I found the post ridiculously condescending. Insinuating we are idiots and then stating 'For fuck's sake people - get a clue.' and then attacking specific small startups unprovoked does not seem like a very proper way to spread the word for your company or SEO in general. Unfortunately, I'm sure the post has garnered the desired attention by 'dropping the F bomb for the first time'.

I would hope search optimization is really important to SEOmoz given it's their entire concentration as a company. But, I work in a startup as well. Our concentration is not in the field of search optimization. When we have a spare moment or the resources to tackle SEO, I am sure we will. In the meantime, I would refrain from calling me and those in similar positions idiots.


As a founder (and the website maintainer) of one of the startups "attacked", I'm not too bothered by the criticism. It is valid...we aren't showing up in all the right places on Google, and we're currently paying a buck or more per click to occasionally appear in those right places in ads. But, it's also worth noting that while we'd never turn down more traffic we also aren't experiencing significant pain due to that lack. Our site gets 1800 uniques per day, and is growing at a very respectable clip--I remember vividly celebrating our first week of 1000+ visitor days just a few months back and it won't be long before we're celebrating 2000+ visitor days. For a site that sells a product (rather than sells eyeballs), that's a nice stream of potential buyers. Actually, I sometimes chuckle when I read about sites that are selling nothing but eyeballs bragging about 100,000 monthly pageviews (or whatever) when our product site does significantly more than that (and our four sites combined see an order of magnitude more traffic than that).

We consider our biggest website problems to be conversion rather than bringing the eyeballs in...so even though I readily admit that we're weaker in the engines than we'd like to be, my current focus with the website is on getting those people who come to our site excited enough to buy our product (or, even better, ask their hosting provider to buy it for them), and better serving those customers that have bought.

So, I don't know that we're really a good example of a truckload of SEO fail, even if our SEO results are poorly, since we don't actually live or die by search engine traffic. Only recently did the majority of our incoming traffic shift from our Open Source project pages to other sources, for example, and those clicks from Webmin.com are still far more valuable to us than search-related clicks...they are about 10 times more likely to buy from us than natural search result users. Likewise for users of our Open Source Virtualmin version at places like Joyent, who are proving to be extremely likely to upgrade to the commercial version. This tells me that getting more people using and talking about our Open Source products is a better marketing tactic than almost anything else we could do. So, we balance our efforts, and SEO unfortunately gets put on a back-burner. (We do try hard to have good URLs, though, but mainly because I consider URLs a usability issue, and not because I care what a search engine thinks about them. I just wish Joomla didn't suck so bad for stuff like that.)


Im a virtualmin user, I love it, I use the GPL version as it's lighter and I need to squeeze out every cent of my server as memory is the big issue for my app.

The app I have running on it is purely search engine traffic driven by seo. I am top for the main 3 - 4 word terms, (suffering a slight drop with the latest end march google update) that said the next term were going after is the big one and will bring 4 fold the traffic we have now.

My position is this, if your not into seo and your doing a startup then you better have some nice friends, and hope to make the first page of TC etc. Else you will sit there with 50 hits a day and most of them will be from crawlers.

I have no 'nice friends' apart from my seo adviser. I'm lucky he is a good friend and trained me well. Now I have a site that has tremendous growth, targeted traffic that sticks about (and comes back) and absoulty zero effort wasted on pitching for editorial, advertising, other marketing, etc.

I could care less about word of mouth because it is very hit and miss. People only want to talk about you if you have upset them or if you have a real game changer. Competing or slogging it out in established markets, like music for example just doesn't get the masses enthused to enough to chat about (mind everyone will blog about you if TC did so that's a bonus of being T.cked.)

I often check my apps progress with compete and benchmark it against sites that are in the same market that are going for the big bucks, VC backing, big splashes of editorial on TC, advertising and generally hustling their way in, and while I am often behind there initial curves the encouraging thing is my traffic is constantly rising and Im nipping at there ankles as they dip after the sharp rises, while also building a large net to crawl the ocean of organic search traffic.

I also freelance, coding and SEO, and it's really amazing talking to potential clients that are working on startups, they are interested in me helping them with their apps, but when I say, look the best advice I can help you with is not coding but in getting your SEO sorted out - blank faces stare back. Just like all the examples given in this article, they are equally nonchalant.

The biggest laugh for me was a competitor who had made TC because it had been backed with 5 million USD or some other worthless currency and when I did the quick seo scan (10 secs work) the biggest laugh of my life (index=1 page).

Alas I don't expect that the startups I see here will change there focus and concentrate on SEO anytime soon, the general opinion that seems to be prevalent is that SEO is like web1, and social graphs and viral marketing will build the traffic.

That is a huge shame, I feel a huge empathy for the fellow entrepreneur's on this board, sharing many of the same trials and tribulations I feel like I also share some of the same genes, and this is nothing more than a little clan, and I want nothing more than to see my fellow clan members go out and change the world. For better and worse, that is model of creation and one bloody good reason to live.

Long live Virtualmin.


"Im a virtualmin user, I love it, I use the GPL version as it's lighter and I need to squeeze out every cent of my server as memory is the big issue for my app."

Awesome. Memory usage of GPL and Professional are roughly identical, but if you don't need the features of Professional, we'd encourage you to keep using GPL. Also check out our guide for running Virtualmin on low memory systems:

http://www.virtualmin.com/documentation/id,virtualmin_on_low...

Most memory usage is actually found in the underlying services, and not Virtualmin/Webmin proper (though Webmin with all of the Virtualmin modules cached is about 110MB...turning off that caching takes it down to 10MB).

"Alas I don't expect that the startups I see here will change there focus and concentrate on SEO anytime soon, the general opinion that seems to be prevalent is that SEO is like web1, and social graphs and viral marketing will build the traffic."

Actually, we thought hard about viral marketing and social graphs and realized that we don't stand a chance marketing via that path. Almost nothing about our product has viral characteristics, though word of mouth has been strong. We've been focusing on increasing the amount of valuable information on our network of websites (Webmin.com, Virtualmin.com, and Doxfer.com), such that searches for all sorts of common server administration problems will result in the user coming to one or more of our sites because the solution can be found there. I don't know how to measure the success of this, and it hasn't resulted in us being front page of Google for any of our keywords...but we do get several hundred visitors a day from natural search results to our forums and wikis. As I mentioned, our traffic is nothing to be ashamed of for a product site, and it's growing rapidly.

All of this discussion has made me think a lot more about the problem. So I'm going to start paying more attention and blog about the results. Starting from our current "zero SEO effort" state, I'll spend the next couple of months tuning for SEO and post a few short articles about the results. It's certainly worth some testing, if we could crank up traffic without spending ad dollars.


My problem with memory was primarily caused by poor indexing on mysql tables, that once I resolved and cleaned up my queries resolved my memory problems completely. Ref Virtualmin pro, it was the claimav that used more memory not PRO per say. However, I don't need the server for email at all, so the GPL version for me is actually a god send. As I said I really do love it and would happily pay for it. I think you should offer it as shareware for 50 usd one time license, its really good (with the install script) and is a great solution for system admins who don't want (or know how to) set up LAMP without a panel.

Im in the latter catagory, having moved over to a linode, (also highly recommended) after the app was OOM the previous server that was really lightweight and over priced, (that had cpanel) and I actually prefer Virtualmin. It's more rustic and I prefer the support from your small team.

As regards SEO traffic, I'm really glade your thinking of getting into it more. Basically you need to talk to a pro if you want to make headways, I assure you it's not just a case of having the right titles and meta tags, though of course that helps.


seekely - I'm the author of the post and am very sorry for being condescending. That wasn't my intent and on re-reading, I can see that it came across that way. I offer my apology.

I was writing a bit more emotionally than I usually do, and, as I said in the post, am much more frustrated with those who provide startup advice ignoring the power of SEO than I am with startups who don't engage in it. Startups have a million things on their plates. Those who make lists recommending marketing practices have just one task, and I think it's negligent to ignore such a valuable marketing tactic for web-based companies.


i think you're wrong about Octopart - they are optmising around individual part terms e.g. http://octopart.com/category--Integrated+Circuits--Semicondu... not for a generic "electronic parts" ranking. Their recent user data indicates this has been pretty successful - basically SEO - adding categories to search.


"and then attacking specific small startups unprovoked does not seem like a very proper way to spread the word"

DH2. Responding to Tone.

http://www.paulgraham.com/disagree.html


I actually found this quite interesting. Although most people would love to grow virally through word of mouth, top search rankings bring in enormous amounts of traffic day after day. I know of blogs that haven't updated in years that still get hundreds of visits per day solely from Google.


One site I used to manage used to have an unexplained high ranking for "animal porn"... talk about the gravy-train.

But seriously, thanks for the article. SEO is definitely one of those areas that hackers tend to downplay in significance, probably because it's not rocket science to learn or implement. Not to mention it introduces a bunch of generic looking language on your page. Ie: just having Adpinion in the title bar may be worth the gain in aesthetic alone... just a thought...


For the start up I work at, SEO brings in at least $450 a day, 30 days a month. I believe in SEO and think it works great when you are selling a product or service.

When you are giving a product or service away for free, I don't think the SEO juice is worth the SEO squeeze.


I've always understood that it was more important to have a good product than to have good SEO. Who cares if your site appears at the top of a Google search if it isn't for what people are searching? They'll come across it, be like "this sucks," and not click on you again. SEO is only one aspect of marketing, which in turn is only one aspect of running a startup. I would argue that not mentioning SEO is not an act of negligence.

Also, SEO has gotten a bit of a reputation for being dishonest, with people placing references to recent scandals in their html headers to attract hits. This can kind of stuff can be like spam and doesn't necessarily help users find something useful. Especially if what you are selling is a piece of crap.

So it pretty clear why someone would not mention SEO in an advice column, even legit stuff: because they don't want to associated with crap.


there's a direct relationship b/w the level of commoditization of your product and the importance of SEO (let alone relevance of SEO).

if i sell "shoes" SEO means one thing to me, if i sell [insert unique thing here] it means another.

irrespective of the ultimate popularity of [unique item], if it is unique, what am i optomizing for?

maybe another way to look at SEO primacy on this news site is to think about how much the dominant vision is to compete with "what else is out there in your space"- in terms of not only search results, but business model, services, footprint, pricing...- versus how "new" or original you are in addressing unsolved problems.

i get paid by a place that cares about SEO and paid-placement services, and i know that if we simply bothered to innovate within our niche, SEO would take care of itself (i.e. be supplanted by the Real word-of-mouth, positive press, no-brainer reputation that comes with actually being 'the solution' as opposed to 'a possible solution, maybe, but we paid/tried really hard to have you look at us')


I agree. Just by its nature, SEO is bad. Of course there are some simple things that you can do to make your page better understood by search engines, but using these self-proclaimed tricks and methodologies employed by most SEO companies is a total waste of time and money. Focus on putting something out there that's good, not trying to find shortcuts.


"Just by its nature, SEO is bad" This statement is ridiculous. You are a fool is you don't do everything you can to rank for relevant terms. This is the best, most targeted traffic you can get. Gaming the engines is bad, but not trying to rank in them is idiocy.


I mostly meant the gaming part and the industry of SEO 'experts' who are involved with that. You are obviously right that search engine traffic is great. However, it is a waste of time focusing on doing "everything you can" to rank in the search engines, instead of for instance, working on making a good product in the first place. Search engines today usually use a QA feedback loop to figure out what ends up being the most relevant result for people. So if your site is good and the best, it will rise to the top anyways.


Proper SEO can mean the difference between making $10/day and $100/day.


It all depends on the keywords you rank highly on, and the value is almost boolean in nature. Appearing in the first 3 links can be very valuable, appearing in the third page practically worthless.

Ranking first on Mesothelioma, a form of cancer only caused by asbestos exposure, can generate a few millions a year, as there is almost always someone to sue for the exposure (btw CPC for related search terms around 70$ ).

Ranking first on "purple dragons with red horns" will probably not generate a dime.



yes that is true..that was one of the reason we tried to gather news on VC&Startups and SEO/SEM in our site at naubo.com under the blogs section. The ideas was to make it useful and raise the issue as they go hand and hand...


April Fools?


Ha. I guess that wasn't very helpful. What I meant to say is that it's kind of silly to suggest that basic startup advice should automatically include something about SEO. Even if we assume that SEO is highly important and every startup should spend time on it, it's an implementation detail. It's no more germane to general startup advice than how to deploy a web app, even if both are vital to a web startup's success.


And we're getting tired of linkbaiting posts.


The article delivered exactly what it promised and in my opinion that was something that needed saying.


maybe linkbait...

but it has a lot of good examples, seo is really something overlooked here, and it is relevant to this site obviously


The irony is that this link-bait is a prime example of SEO.

Still want to buy what they're selling?


First rule of effective SEO : Nobody talks about effective SEO.


Oops! I obviously broke the rule.




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