Neal Stephenson nails this game of "Don't go too fast; don't go too slow." perfectly in Snow Crash.
The context there is a US gov employee who has a huge tedious memo in her email. (It's an acceptable use policy on toilet paper use and the prohibited sharing of that precious resource.) We get treated to a long Stephenson treatise on how to properly handle such a memo (skim at a rate that suggests reading rather than skimming, go back occasionally at random intervals - as if rereading details, etc.). It's very well done.
Y.T.'s mom pulls up the new memo, checks the time, and starts reading
it. The estimated reading time is 15.62 minutes. Later, when Marietta does
her end-of-day statistical roundup, sitting in her private office at 9:00
P.M., she will see the name of each employee and next to it, the amount of
time spent reading this memo, and her reaction, based on the time spent,
will go something like this:
Less than 10 min. Time for an employee conference and possible attitude
counseling.
10-14 min. Keep an eye on this employee; may be developing
slipshod attitude.
14-15.61 min. Employee is an efficient worker, may sometimes miss
important details.
Exactly 15.62 min. Smartass. Needs attitude counseling.
15.63-16 min. Asswipe. Not to be trusted.
16-18 min. Employee is a methodical worker, may sometimes get hung
up on minor details.
More than 18 min. Check the security videotape, see just what this
employee was up to (e.g., possible unauthorized restroom break).
Y.T.'s mom decides to spend between fourteen and fifteen minutes
reading the memo. It's better for younger workers to spend too long, to show
that they're careful, not cocky. It's better for older workers to go a
little fast, to show good management potential. She's pushing forty. She
scans through the memo, hitting the Page Down button at reasonably regular
intervals, occasionally paging back up to pretend to reread some earlier
section. The computer is going to notice all this. It approves of rereading.
It's a small thing, but over a decade or so this stuff really shows up on
your work-habits summary.
The sup even times how long it takes each employee to read the email, and makes various character judgements of them based on this time. It was an awesome scene.
The context there is a US gov employee who has a huge tedious memo in her email. (It's an acceptable use policy on toilet paper use and the prohibited sharing of that precious resource.) We get treated to a long Stephenson treatise on how to properly handle such a memo (skim at a rate that suggests reading rather than skimming, go back occasionally at random intervals - as if rereading details, etc.). It's very well done.