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The merchant can't 'return' things it never got. The fees are billed by the bank to the user. That's none of Uber's business, and (more importantly): Uber has no way to verify if the user had those fees, and if the users screenshots are correct.

As Uber said: They have no control of this. The user should go to their bank, because they provided the service of currency conversion.




> The merchant can't 'return' things it never got.

Consider the following scenario:

1. I borrow your thing.

2. I break your thing.

3. Oh well, there's literally nothing that can be done about this.




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