> It seems like this behavior should also be reported to the credit card companies
Hit them where it hurts: state regulators. If you're in New York, for example, complain to the Department of Financial Services (DFS) [1]. They're hard hitting and know what they're doing. (I think California's analog is the California Department of Business Oversight (DBO), though it isn't, to my recollection, as intimidating as DFS.)
That's great, thanks. I don't live in New York though, and I'd bet most people reading this don't. I wonder what the equivalent local regulators are.
Someone should make a list of all local regulatory agencies by location. List all places hat deal with average joes as well as how likely they are to respond to you and how often they win against companies.
Hit them where it hurts: state regulators. If you're in New York, for example, complain to the Department of Financial Services (DFS) [1]. They're hard hitting and know what they're doing. (I think California's analog is the California Department of Business Oversight (DBO), though it isn't, to my recollection, as intimidating as DFS.)
[1] http://www.dfs.ny.gov