There's a difference between working with what you have, and blaming people for using the 'wrong' characters in their name. From the post I was replying to:
> And I am not even going to say sorry.
With comments like this, one comes off as a douche, which isn't exactly going to engender trust with potential customers/clients. Whether it's 'your' fault or not, how you deal with your potential customers/clients is what really matters.