I can't address the general impression, but as someone who spends nearly every moment of my day in git (and only twenty percent of my day dealing with conflicts, I jest) I think my advice is more towards impedance matching.

When working with folks outside of tech, something like Word expedites the process as it's their native tongue. While tools like diff and patch are great (I was a Unix admin at Amazon back in the Jurassic period), they'd limit my options for copy editors.