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I think the really interesting point from this article is about why bundling is so attractive when marginal costs are close to zero, for both the consumer and the seller. In the digital world, almost all services have a near-zero marginal cost, so bundling has a clear advantage.

It is also interesting when thinking about WHY people get so attached to the idea of 'unbundling', even when it might not be in their best interest. I think most people look at some of the large cable bundles, for example, and think "man, I am paying for so many things I don't watch!" What they don't realize is that even if the channels they didn't watch were removed, the cable company wouldn't be able to charge them much less, since the marginal cost for additional channels is near zero.



Nobody ever looks at Netflix and complains "I never watch most of these shows, I shouldn't have to pay for them" because Netflix doesn't encourage people to think in those terms.

Cable companies caused the demand for de-bundling via a partial de-bundling. If you could get all channels for $50 then nobody would complain. But if they force you to buy half the channels for $25 and half the channels for $25, people start to wonder why they can't just get a quarter of the channels for $12.50.


This is true, but the problem I have with bundling is that it creates a distorted market. If I like, say, Firefly, I want to essentially vote with my wallet and encourage the creation of more like that. If I'm paying for a bundle, the networks get to churn out whatever garbage they want and I'm either locked in or locked out. While I can elect to just not watch what I don't like, I can't prevent my money being used to make more of it.

With the old networks, a lot of the decisions about what to make are based on advertising. For now, Netflix can decide what to make based on accurate viewing stats and their only motivation is to increase and retain subscriptions. As long as things stay that way, they are motivated to prioritise good content, which is a step in the right direction.

I do worry however, that they still need to serve a lowest common denominator mass market, so bundling leads us back to where we started, with a few high quality exclusives per channel (e.g., Stanger Things, Game of Thrones, Mr Robot), but ultimately we're still paying for a lot of unwanted garbage.

With this model, the "channels" aren't incentivised to do what IMO they should be: curating high quality content to specific demographics (anime fan, sci-fi fans, romcom fans, etc). Instead, they will just do the minimum needed to retain each of them, while not really doing a very good job for any of them.


No the problem is why do I have to pay for cable and still get ads every 20 minutes.


Well you don't have to. I've never paid for cable. I have this crazy thing called an aerial which picks up television signals out of the goddamn vacuum.


"picks up television signals out of the goddamn vacuum."

But how do you breathe while watching those shows?


Many people (including myself) cannot pickup broadcast signals out of the vacuum (or the air) even in the general vicinity of major cities.


You mean the original intent of CATV?


Because consumers have been trained to not expect better.


Also, why do I have to pay for +200 channels to get the sum total of about 10-20 that I ever watch?

(edit: grammar)


But if people ever DID look at Netflix and think that, there are services (Amazon) that let you pay to immediately stream a particular movie/show. Netflix is for the people who think "I intend to consume enough content that buying/renting shows individually is more expensive than a bundle."


Or "I don't want to think about buying individual things, I just want a lot of stuff that I can watch without dealing with billing every time I want to tune into some entertainment". I see it as a UX and a psychology problem, really. If you tell users that each episode costs $1 to watch, they'll watch less than if you charge them $15 a month and make 1 14-episode season available, and they might only watch half of it.

It's the idea that you're spending money with a specific action vs spending in general to get access to something where you could theoretically have as much as you want. It's the all-you-can-eat seafood buffet in Vegas. You feel like you're beating the house, but the house always wins. In this case though, consumers also win, because it's ~$15/month with no ads and no BS vs $50-120+ a month with Comcast or DirectTV for ads + waiting to watch what you want + contracts (Comcast does e.g. 1-year contracts in some markets) + lots of BS (Comcast also "rents" movies and does things like pay-per-view). The house can still win while providing an order of magnitude better value, but the old business model exists due to their oligopoly and regulatory capture.


Because the complaint is actually more complex. It isn't simply that you are paying for stuff you don't watch, it is that you want to watch something good but there isn't anything good to watch. Then those other shows, the ones you don't want, look like they have pushed aside the things you are interested in. Netflix is different because in the streaming model nobody perceives one show as crowding out another. So those shows you don't want to watch aren't impacting your day and don't need to be removed.


But every popular movie on my TODO list is unavailable on Netflix, because they tend to produce their own content... After watching a dozen movies/series in the French catalog, there was no good content left to see.


From my perspective, Netflix follows a massive hot & cold pattern. Once a year or so, they'll license a bunch of great content, I'll watch a chunk of it, then a few months will pass before the next round of deals are struck and content made available.

My current "system" is to pay Netflix year-round and to subscribe to HBO Now when GOT is released (and catch up on other HBO content at that time) and cancel when it concludes.

I wish Amazon and Apple would get their shit together and allow/provide Amazon Video on Apple devices. That would fill in any gaps for no additional cost (I already pay for Prime for shipping benefits).


But I do look at all my streaming services in aggregate and feel a bit annoyed that I'm paying for Netflix, HBO and Hulu and I'm still buying a bunch of TV shows on Amazon.


> the marginal cost for additional channels is near zero.

Is this really true? Setting aside barney54's ESPN example, I'd think that the emphasis in our current society on monetizing intellectual property would impose an artificial marginal cost for many service providers.

I've never worked _in_ any of the major networks or cable companies, so I could be entirely wrong, but the idea that channels present a low marginal cost to networks goes against my intuition when contrasted against e.g. Netflix/Hulu/Amazon's tendencies to cycle shows and films for cost cutting.


Amazon bundles Prime Video with next day shipping!


Kind of off-topic, but serious question: How long are shipping times in the US if you're not on Prime? I'm in Germany, where basically any domestic mail and parcel arrives within one day of sending it off (unless you're on Helgoland or something). Amazon still wants me to enroll in Prime to get next day shipping, but I don't and still get the item the next day anyway.


That depends on where you are in the US relative to where the good you want is stored. One thing to remember is that the US has 26 times more land mass than Germany[1]. But in general, it's 3 to 5 business days.

[1] http://www.nationmaster.com/country-info/compare/Germany/Uni...


I don't know that land mass has all that much to do with it. Even in-state mail usually seems to take at least 3 business days if you're not paying extra for the rush.


I have the opposite experience. In fact, I stopped using Priority Mail because regular First Class tends to be at least as fast, generally next day within 100 miles or two days almost anywhere within California... for 49 cents.

(First Class Mail package is a little over $2 for 2 ounces.)


Many things with standard shipping and handling take a week or two to get to you.

A letter will take anywhere from a day to 3-5 days in the country, depending on where you are mailing to and from. This is mostly due to the expanse of the country. Boxes generally take a bit longer, and you pay for priority instead of just waiting until their load is big enough. In addition, a good number of places only work during the week to ship it out. This along with other upfront delays make it go a bit longer as well.

Oddly enough, sometimes you get packages from overseas before you get a domestic package, even though the quoted mailing time was longer.


Prime customers get priority shipping in Germany which most often means that you receive your order next morning even if you have placed the order only late afternoon. Rarely happens when you're not on Prime.


The value for a lot of people, myself included, is achieved without the video, music and books. If they went away tomorrow, I would still keep prime for shipping alone.


In the US, I feel this is no longer worth it. I've found a lot of people attached to Prime for the addon services, but I wouldn't pay for Prime now that Walmart offers free two day shipping for orders over $35.

Nearly as good as Prime, no subscription. I've almost entirely switched from Amazon.


If you've bundled a channel within the "basic cable" package, that channel is now being sold to millions of people. But the costs to produce/buy the content on that channel don't go up with the number of users, right?

It's not that it's cheap, but that it scales relatively quickly.

I don't know how much service providers pay to carry these channels though. I'd imagine advertising is still what covers most costs.


Cost to buy that content does go up with the number of users, the typical licencing agreement of a cable company to distribute a channel has pricing of $x/subscriber.

There can be some other conditions, e.g. if you distribute it to less than 100k subscribers then you still pay for a full 100k; or you pay $x for every subscriber that you have, no matter if you show them our channel or not; or you can distribute the nice channel A only to customers who also have our (not so nice) channels B, C and D, etc... but the core principle is that you do pay for content per subscriber.

Furthermore, the big content companies produce a lot of content in all genres, and they're (obviously) focused on their average revenue per user - and if they can get $x ARPU for their bundles, where the demand is driven by a few key channels (e.g. they expect everyone who wants A or B to pay for the whole bundle) then any a la carte unbundled packaging that would allow A or B separately makes business sense only if the a la carte customers would on average pay at least as much as the whole bundle costs. There's no extra cost to the content owner to give the whole bundle, rather the other way around (your 'shit channels' can get more advertising revenue since some of those who got it in a bundle would watch it a bit), but there is a loss of revenue if you start paying less for the channels that you do want.

Advertising covers the costs for the many shitty channels, those can be got/distributed nearly for free, but things that people actually want on their cable are quite costly, especially sports.


Thanks for this detailed answer!

I was thinking more about production costs, of course it makes sense to sell the content based on number of viewers. I'm not very aware of who pays what though.

In an alternative universe cable would work like the internet: content carriers. Netflix is basically the most popular thing (normalized for traffic) and even they are basically paying ISPs to help get served better.


Not basically, but literally: https://qz.com/256586/the-inside-story-of-how-netflix-came-t...

Comcast is charging to put data into their tube, and charging for access to the tube. They get paid on both ends. They can do this because they have no competition in most markets and there is little will in Washington to make this situation better for Americans.

Edit: also, get ready for Ajit Pai's FCC where Comcast, Verizon, ATT, TimeWarner, etc will be allowed to "zero rate" "select" services (read: when services pay their ransom). Data caps and speeds for the "regular" internet will go down without this, and first-party offerings from the ISPs will of course be exempt from the caps.

https://www.google.com/amp/s/www.wired.com/2016/11/att-time-... it's already happening. ISPs refuse to be dumb pipes and want to open additional revenue channels by figuring out creative new ways to charge everyone for moving bits across their network. They will continue unchecked and without meaningful competition.


Because being an undifferentiated dumb pipe pushes prices down to marginal cost, which is not sustainable from a business standpoint--which would leave us with no one but the government to invest in the infrastructure. I don't know about you but I don't want Trump, Ajit Pai, and Elizabeth Warren deciding how to allocate capital for network infrastructure.

Being undifferentiated, dumb operators of flying tubes left US airlines in a precarious state. As wireless grows increasingly competitive with wireline services, the telecoms will find themselves in the exact same place.


I've read up on this, and have always felt like the nuance is important.

Netflix _could_ just rely on the standard infrastructure like everyone else, but doesn't want to because it would provide sub-standard quality. So they also have their own "ISP" that hooks into Comcast and co.

This is less like Comcast + a website, and more like Comcast + another ISP. The dynamics are different.


Cost of production is completely irrelevant to eventual pricing in this kind of thing, it's all down to market power and supply&demand.


Except for ESPN. The marginal cost of adding ESPN is about $7 per subscriber. http://www.whatyoupayforsports.com/numbers/


It is also why CBS and others have bought up all kinds of niche networks. TruTV (e.g.) could probably never really be profitable but as part of CBS, they get economies of scale. Then all the cable and satellite companies are forced to pay for all of these extra channels. Even a marginal cost is still greater then the amount customers would pay directly or could be likely be sold through advertising. CBS also gets advantages that they can say we have X million subscribers who view our channels every single day!! Even most of that is on CBS proper and not TruTV.




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