This is HUGE in the IT world. Corporate support is based on knowledge bases buil... | Hacker News

Hacker News new | past | comments | ask | show | jobs | submit

login

Andys on May 18, 2010 | parent | context | favorite | on: How Linux Saved A Fast Food Giant.

This is HUGE in the IT world.

Corporate support is based on knowledge bases built up by customers "trying stuff out" and reporting in when it doesn't work.

eru on May 18, 2010 [–]

Too bad they probably don't hear as often about stuff that does work.

Consider applying for YC's Spring batch! Applications are open till Feb 11.
Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact