I think this applies to cofounders and employers/bosses as well, if you're the programmer and they are non-technical, and they come to you and simply state "someone tried to do this thing and it didn't work" without giving you anything to debug with, view it as a huge red flag indicating that they do not, and do not want to, understand or appreciate your work and your time.

I've had this happen to me and after asking politely multiple times, and explaining the need for communicating in a detailed and useful manner (that I demonstrated), I would end up just getting angry when it would continue to happen.