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FastMail | Melbourne Australia | Javascript, Support, Perl - ONSITE - full-time

FastMail is the world's best hosted service for non-transactional email (in our humble opinion). We're looking to grow our development team in the frontend and middleware areas, and looking for somebody to take overall responsibility for triage on third line support.

Job ads aren't up yet, planning to write them first thing in the New Year, and our workday starts here in about 45 minutes :)

You can read about our values: https://blog.fastmail.com/2016/12/13/fastmails-values/

And contact details for how to apply: https://www.fastmail.com/about/jobs.html

Remote isn't necessarily a deal breaker for the dev roles, but would need some face-time initially. Support must be in Melbourne office.




Just checked your website, but didn't see any of the positions posted yet. What sort of support role are you trying to fill?


Sorry, yeah - this thread came up before we had the position descriptions ready. Hopefully we'll post them today, still wordsmithing.

Support role is engineering support, third line. Currently handled by engineering staff on a roster, but it gives some inconsistency in response and it slows down whoever is on duty (currently me) in their other tasks!




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