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> I don't understand why they wont just throw more servers at the problem

There's only so much you can solve by throwing more hardware/money at the problem. We have reached a point where we are wasting too much of this, so adding more won't help much.

> (or put some devs on fixing their backend)

We have plenty of people working on the problem, and for quite a while now. We're also hiring more developers to help us out with this:

https://gitlab.com/gitlab-org/gitlab-ce/merge_requests?scope...

https://gitlab.com/gitlab-com/www-gitlab-com/merge_requests/...

https://gitlab.com/gitlab-org/gitlab-ce/issues/25421/

There's also this old (and closed) issue which contains a lot of information: https://gitlab.com/gitlab-com/operations/issues/42




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