I think Uber has complicated what is a simple business. It connect Taxies and Riders. I have never understood Uber's insistence to build a back office around it. Why not just act as a platform and let all taxi companies, independent drives etc. use your cool shiny app ?
Uber should have been more like Yelp. Something that connects rider and drivers while letting riders know what to expect. At the moment it is like Yelp that wants to run all the places listed on their website.
Besides there is absolutely nothing Uber that might help them be a monopoly that a service like Google or Facebook is. Since they have made themselves a physical company they have exposed themselves to politics that will destroy them at least in some markets.
Uber should have been more like Yelp. Something that connects rider and drivers while letting riders know what to expect. At the moment it is like Yelp that wants to run all the places listed on their website.
Besides there is absolutely nothing Uber that might help them be a monopoly that a service like Google or Facebook is. Since they have made themselves a physical company they have exposed themselves to politics that will destroy them at least in some markets.