The fact that you have to go to Google to search to find Microsoft pricing, and have to already have the knowledge that they have special "startup" pricing is a failure on Microsoft's part.
You know given the title and the bait it presents to a particular kind of people I should have known better than share with people a positive thing about Microsoft and to suggest they think for themselves.
You shared your positive experience about dealing with Microsoft, but you also downplayed the OP's experience. Even though he went through the process he attempted in some detail, you told him he was responsible for the poor customer service he got from Microsoft.
That's why you aren't getting favourable comments.
You're not getting downvoted because you're saying a positive thing about Microsoft, for the simple reason that the thing you're saying about Microsoft isn't positive.
When my grandmother's computer finally died a couple years ago, I bought her a chromebook to replace it... mom liked it so much I gave her one... now about half of my family that I regularly talk to uses them.
