Small anecdote about Skype specifically as an instant messenger.
When eBay acquired Skype there was little willing adoption of it for IMs at eBay corporate. AIM (through whatever client) was the de facto standard. Management didn't like this but also didn't have the courage to say, "Skype is what you're using now."
So there was an embarrassingly transparent mandate from "IT" that AIM was disallowed due to a vague (but critical) "security" concern. That somehow persisted across versions and years.
This was sort of my experience of working at eBay and my impression of its management in a nutshell.
Skype may be good for voice/video, I don't know. It's a terrible instant messenger. The only one I ever used where I had to worry about it swallowing messages and couldn't just assume the recipient got them.
When eBay acquired Skype there was little willing adoption of it for IMs at eBay corporate. AIM (through whatever client) was the de facto standard. Management didn't like this but also didn't have the courage to say, "Skype is what you're using now."
So there was an embarrassingly transparent mandate from "IT" that AIM was disallowed due to a vague (but critical) "security" concern. That somehow persisted across versions and years.
This was sort of my experience of working at eBay and my impression of its management in a nutshell.
Skype may be good for voice/video, I don't know. It's a terrible instant messenger. The only one I ever used where I had to worry about it swallowing messages and couldn't just assume the recipient got them.